Resolve customer queries, track service level agreements, and manage incidents.
| # | Case Name | Type | Status | Priority | Assigned Specialist | Action | |
|---|---|---|---|---|---|---|---|
| 01 | Warranty Coverage | Incident | Pending | Ronald Richards | |||
| 02 | Discount issue | Incident | Pending | Jenny Wilson | |||
| 03 | Warranty Coverage Renewal | Question | New | Marvin McKinney | |||
| 04 | Discount issue on Bulk Order | Incident | Pending | Leslie Alexander | |||
| 05 | Product Support & Integration | Question | High | Brooklyn Simmons | |||
| 06 | Warranty Coverage Claim #882 | Incident | Pending | Wade Warren |